Sunday, August 20th 2017  

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ChromaticPuzzle

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Frequently asked questions

Please click on one of the topics below to see the most frequently asked questions about that topic and the related answers.

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Animation run when a game is solved

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Game animation speed and length

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Reinstallation

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Technical support

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Freeware status

Copyright © 2000-2017 Tepui Products™ & Cyna Games™

All rights reserved

 

Animation run when a game is solved

Q - How can the animation run when a game is solved be turned off?

A - Choose the Animation options command (Options menu), locate the "Game end animation" section and deselect the check box "Run if game is solved".

Game animation speed and length

Q - Why does decreasing or increasing the game animation speed in the Animation options page of the Advanced options dialog box (Options menu) seem to have no effect?

A - Because the animation speed (pixels per step) is not the only factor affecting the apparent speed. The animation minimum length is also quite relevant. For example, if you want to increase the apparent speed, try decreasing the minimum length besides increasing the actual pixels per steps.

Q - Why does the animation speed considerably slow down sometimes?

A - Because some advanced video drivers often create compatibility problems with applications, such as ChromaticPuzzle, that make an extensive use of the Windows® graphics device interface. Try decreasing the hardware acceleration of your video driver. This may also help avoiding other problems with animation and graphics.

Reinstallation

Q - After a system crash, ChromaticPuzzle does not start correctly and an error message appears. How can ChromaticPuzzle be recovered?

A - In such an unfortunate (but extremely rare) case, a "clean" reinstallation might be required to reset corrupted or missing files and registry entries. To perform a clean reinstallation, carefully follow this procedure:

1  

from the Start menu in the task bar, point to the Settings command, choose the Control Panel command, double click on the Add/Remove Programs icon and uninstall ChromaticPuzzle

2  

delete the folder where ChromaticPuzzle was previously installed

3  

from the Start menu in the task bar, choose the Run command, type "Regedit" in the text box "Open" and click on the OK button

4  

locate the key "HKEY_CURRENT_USER" and double click on it

5  

locate the subkey "Software" and double click on it

6  

locate the subkey "VB and VBA Program Settings" and double click on it

7  

locate the subkey "ChromaticPuzzle" and delete it

8  

locate any subkey "ChromaticPuzzle - Installation 1 (or 2, or 3, and so on)" and delete it

9  

from the Start menu in the task bar, point to the Search command, choose the For Files or Folders command, click on the option "All files and folders", type "cp.exe" in the text box "All or part of the file name" and click on the Search button

10  

if the file is found, double click on it to reinstall ChromaticPuzzle; otherwise, redownload ChromaticPuzzle and reinstall it

Warning - When working with Regedit, use extreme caution not to delete undesired subkeys.

Technical support

Q - Since this is a freeware game, do you provide technical support for it?

A - Sadly, not for now. We are concentrating our current efforts into other software, and can not provide any help for the foreseeable future.

Freeware status

Q - Why is this a freeware game now?

A - The original author of ChromaticPuzzle, Valerio, is no longer part of its development, after selling his assets to Cyna Games. The new owner decided to make the game freely available partly because he was unable to figure out how the game is played.

Yes, he's a little slow. Or maybe it's just because he just hasn't had time to go through the game's help files and preferred to focus on his other two games. That will be the official answer, then.

The author would warmly appreciate that you do not tell anyone the unofficial reason. He still has friends who believe he's smart just because he made Kyodai Mahjongg all by himself. (The fools.)